Storavo Privacy Policy
Effective Date: June 24, 2026
1. Introduction
Storavo (“we”, “us”, or “our”) attaches great importance to the protection of your personal privacy and data security. This Privacy Policy elaborates on how we collect, use, store and protect your information when you download, install and use the Storavo script puzzle mobile application and all supporting functional services (collectively referred to as the Service).
By downloading and logging into Storavo, you confirm that you have fully read, understood and agreed to all clauses of this Privacy Policy. If you disagree with any provision herein, please stop using the Service immediately.
Audit Compliance Statement
Storavo adopts self-developed independent local and cloud service logic. We will never collect, transmit, disclose or share your personal information, account data, reading records or any user-generated content with any third-party AI service providers, third-party data analysis platforms or external data institutions. No user data will be sent to outside third-party AI systems under any circumstances, and no separate user consent for data sharing with AI parties is required.
2. Information We Collect
2.1 Information You Voluntarily Provide
Account Information: Email address and custom nickname filled in during account registration;
Payment Information: All payment transactions are processed by Apple App Store / Google Play official channels. We cannot obtain, store or save your bank card, billing address and other confidential payment credentials;
User Interactive Content: Comments, opinions and text messages you post on the platform.
2.2 Automatically Collected System Information
Device Metadata: Device model, operating system version, unique device identifier, mobile network type and connection status;
Usage Data: Script browsing records, clue collection records, answer progress, function click tracks;
Log Data: App crash feedback, operation performance data, only used for internal maintenance and bug repair.
2.3 Script Experience Related Data
Reading progress of each themed mystery script;
Collected clue archives and puzzle answer records;
Bookmarked and collected script lists.
3. Legitimate Purposes for Using Your Data
We only utilize collected information for the following legal service demands without unauthorized expansion of usage scope:
Provide, maintain and optimize full set of script reasoning functions including themed script library, immersive reading, clue searching and question answering;
Record and synchronize your script reading progress, clues and answer archives;
Manage user account status, membership and purchased premium script permissions;
Verify payment orders and unlock paid exclusive script resources;
Push new script updates, service notifications and account security reminders;
Respond to user consultation, feedback and technical support requests;
Detect and fix system failures, eliminate potential security risks;
Fulfill statutory data compliance obligations in accordance with relevant laws.
4. Data Storage & Retention Rules
4.1 Processing Mode Explanation
Script reading and progress data processing are operated on our exclusive private cloud server. No third-party AI algorithms or external data interfaces are called during the whole service process. Your personal data will only be transmitted through TLS/SSL encrypted channels to our dedicated processing cluster.
4.2 Official Data Retention Cycle
Script progress, clue and answer records: Stored under your account until you submit an account deletion application;
User posted comments: Reserved unless you manually delete them;
Account personal data: Permanently erased irrecoverably after you complete account cancellation;
System running logs: Automatically cleared 90 days after generation.
4.3 Content Ownership
All original mystery scripts, plots and clues inside the App are our exclusive intellectual property;
Your reading archives and published comments belong to you. You grant us a limited non-commercial license merely to store such data for providing script reading services, and this authorization cannot be transferred to any third party.
5. Information Sharing & Disclosure
We will never sell, trade or rent your personal data and reading records to any external parties. We only share minimal anonymized data under limited scenarios, and all cooperating partners are non-AI service providers:
Authorized Service Vendors: Share basic device operation logs with cloud hosting and security maintenance suppliers, all partners sign equal confidentiality agreements and are prohibited from using user data for AI training or data mining;
Legal Mandates: Disclose specified information when valid laws, court orders or official regulatory orders require us to do so;
Business Restructuring: In case of merger, acquisition or asset transfer, user data will be transferred as business assets, and the successor must abide by identical privacy protection standards;
User Explicit Consent: Share your designated data only after you give clear written authorization inside the App.
6. Data Security Protection
We adopt standardized technical and organizational protection measures:
TLS/SSL end-to-end encryption for all network data transmission;
Isolated private cloud servers with multi-layer access authority verification;
Regular vulnerability scanning, security inspection and privacy compliance audit;
Hierarchical data access control and confidentiality training for internal staff.
No internet transmission or electronic storage technology can achieve 100% absolute data security.
7. Your Legal Data Rights
Subject to local data protection laws, you have the following rights:
Right of Access: Request a copy of your reserved account and reading data;
Right of Rectification: Request correction of inaccurate personal information;
Right of Deletion: Apply to delete all account data and script archives;
Right of Data Portability: Export your reading records in machine-readable format;
Right of Opt-out: Disable non-mandatory behavior tracking.
To exercise these rights, please send an email to the official mailbox. We will respond and process your application within 30 working days.
8. Children's Privacy Protection
This Service is oriented to users aged 13 and above. We do not actively collect personal information from minors under 13. If we unintentionally obtain minor user data, we will delete all relevant materials immediately.
9. Third-Party Auxiliary Services
This App only integrates official payment channels, without embedding any third-party AI analysis or data processing tools. We shall not be liable for the privacy rules of third-party payment platforms.
10. Cross-Border Data Transmission
Your personal data and script progress files may be stored in compliant overseas servers. If cross-border transmission is required, we will sign Standard Contractual Clauses to guarantee equivalent data protection levels.
11. Policy Revision Notice
We may update this Privacy Policy irregularly to adapt to legal revisions and service iteration. The latest version will be published on App “Settings - Privacy Policy” page with updated effective date. Your continuous use of Storavo after update means acceptance of revised clauses.
12. Contact Us
For privacy inquiries, data right applications and feedback, please contact us:
Email: mahoanganh8130@icloud.com